Return and Refund Policy of ArtUnique
Thank you for shopping at ArtUnique. We value our customers and want to ensure you are satisfied with your purchase. Please read this policy carefully regarding returns and refunds.
Returns
We accept returns on items that are unused, unworn, and in their original condition within 30 days of the original purchase date. To be eligible for a return, your item must be in the same condition that you received it and must be in the original packaging.
To initiate a return, please contact us at 8972732749 with your order number and details about the product you would like to return. We will respond promptly with instructions for how to return items from your order.
Please note that customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [5] days. Please note that shipping costs are non-refundable.
Exchanges
If you would like to exchange an item for a different size or color, please contact us at 8972732749 with your order number and details about the product you would like to exchange. We will respond promptly with instructions for how to exchange items from your order.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at 8972732749 with photos of the damaged or defective product. We will work with you to resolve the issue as quickly as possible, either by providing a replacement item or issuing a refund.
