🛡️ Zero-Risk Guarantee
100% Transit Damage & Replacement Policy
Immediate free courier replacement for any transit damage with unboxing video proof.
1. Zero-Risk Gifting Guarantee
Every ArtUnique keepsake is packaged in high-density protective foam and signature rigid luxury boxes. However, in the rare event of transit damage, we offer a 100% Free Express Replacement.
2. How to Claim Replacement
1. Record a short continuous video while unboxing your parcel upon delivery.
2. Send the video to our WhatsApp Helpdesk (+91 99999 99999) or email within 48 hours of delivery.
3. Our team will immediately dispatch a brand-new freshly engraved replacement at zero extra cost.
3. Cancellation Policy
Orders can be cancelled or edited before physical laser manufacturing starts. Once custom engraving has begun, personalized items cannot be cancelled for cash refund.
